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The Edublogs Forums » Troubleshooting

media not appearing in page

Hi there

I've tried to troubleshoot this on my own for a while but am not getting anywhere. I have a few pages with links to simple Word documents where I'm getting a 404 - File not found error. Here is the link to one of the pages I'm having trouble with:

http://sitecoordinatorresources.edublogs.org/about-this-resource/for-student-file/

Here is the link to another page that is working properly:

http://sitecoordinatorresources.edublogs.org/about-this-resource/student-eligibility-checklist/

when I mouse over the links to the Word docs, they both look right. Any ideas? thanks very much

Carla Melucci

Answers from fellow members and edublogs support

You have your blog marked off as being private and unaccessable. We can not help you here in the forums since we're volunteers helping out. Best bet would be to send in an email to support at edublogs dot org with the information you've included here and ask for assistance.

Please note that the main support person is on vacation so it may take a bit for someone to get back to you.

The file name for the one that isn't working properly is Letter+for+Transcript.doc

My guess is it probably doesn't like the + in the filename. I recommend that you rename all files before uploading so that they are written as one word e.g. transcriptletter.doc

YAY! that was it Sue. Thank you *so much*. And sorry Dr. Mike - i forgot that I have my blog private. thanks both of you.

Carla Melucci

Not a problem. Glad you got it working.

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