Welcome to the Edublogs forums - search, browse or post away!

Log in below with your edublogs account: [Don't have an edublogs account? Grab a free one here!]

The Edublogs Forums » Troubleshooting

Statistics

I seem to be having touble accessing stats. The page says "Done" but it is empty.

Will I be notified when I have to pay for another year as a Supporter?

Answers from fellow members and edublogs support

Sorry that it took a bit to get back to you. I saw this right as I was going out the door last night.

If you haven't yet, try doing a forced reload of the Stats page. That worked for me. The loading timed out the first time I viewed the page and then it came up when I did the reload.

I believe the Supporter program is a subscription and it bills automatically. If you log into your Paypal account, you should see mention of the subscription. There should be a cancel link there as well if needed. James or Sue are going to have to answer that one though officially.

Having the same problem...any other thoughts?

Which problem? There's two problems listed here, the stats and the subscription. Also have you done what's been suggested?

When I check stats I am told there is nothing to display. I do not know what you mean by "forced reload." My supporter subscription runs until January--so that should not be the issue. Thanks! Mary Lou

For most OS'es, a forced reload is a CTRL-F5 keypress. That's the CTRL button and the F5 button at the same time. Please let us know what OS (ie Windows XP, Windows Vista, Mac OS, etc) and browser (ie Firefox, Internet Explorer, Opera, etc.) you are using so we can confirm this.

Hi Mary Lou, can I get you to check again? It should look fine now.

Post Meta

Latest reply from Sue Waters

Reply

You must log in to post.