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The Edublogs Forums » Troubleshooting

When trying to add users to blog, I get "Sorry, that username already exists!"

After creating blogs for all my students (using the gmail method), I then had them change their email addresses (from the weird gmail + addresses) to their own personal email addresses. That way, I figured, when they add users to their individual blogs, the request-to-add emails will not all go to that one original gmail account. (It wasn't easy, but finally all of the addresses have been changed to personal addresses.)

Now, however, we're having trouble adding all the classmates to one another's blogs. After clicking on "Users," and then "Add User," and typing in a fellow classmate's username and email address and clicking the "Add User" button, the following error message appears:

"Sorry, that username already exists!"

My thinking is, "Of course that username exists; I just created it a few days ago."

Why is Edublogs not sending a confirmation email to the student who is being invited to join the blog? Why does that error message appear instead? I realize that with the free version, a blog owner cannot add multiple users at one time, but I can't see how to tell my students to add even one other student at a time.

All the students have their own blogs and usernames. However, they don't appear to be able to add each other to their blogs.

What am I missing?

Thanks.

Answers from fellow members and edublogs support

When you are adding using User > Add New you need to use the exact username and email address attached to that user. So you need to go to User > Author and User to check what username & email address it is listing -- then use those.

Hi, I am also having trouble along similar lines.
I am trying to add myself as an adminstrator to all my student blogs so I can moderate comments etc.

It is accepting my username, but not the email address. I have tried 2 email addresses....I don't understand why it won't let me use any email address that has been used for my username. It does say you can add by using username and email for existing account holders.

Am I reading this wrong?

Please help...my students have just started blogging and I promised parents I would moderate their blogs.

It has to be the correct username and the exact email address attached to that username. I suggest you go to Users > Your Profile to make sure what email address is attached to your username -- just in case that is the problem.

Thanks Sue, I will give that a go.....however I did check that before I started.

I did make an error early on when I was adding myself as admininstrator...I put in a username that is not actually signed up....which meant I couldn't access with my own password. I am pretty new to this and learning fast from my mistakes.

However, when I did realise this, I removed that user from a student blog and tried to add my correct username and email. this was the one it did not accept.

Just went to try again and the global student website went down. Just my luck!!

Any further ideas, or should I just persevere with this approach?

Regards, Sam

Hi Sam, we are doing some work on Global Student at the moment. I recommend that you wait until tomorrow and then I will look into it for you.

Can you email me at support[dot]edublogs[dot]org with the usernames, email address and blog URL you are trying to attach to?

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