Unparalleled personal support and assistance
Dedicated help, support and materials provided by our expert staff
Every single key Edublogs Campus support staff has extensive hands-on experience in delivering professional development in K-12 and higher educational contexts – bioth face-to-face and online.
In fact, combined, we’ve got over 30 years experience in technology and Education in schools, technical colleges, universities and EFL contexts!
As an Edublogs Campus client you and your colleagues are able to draw on that experience in a range of difefrent ways:
1. Unlimited email support 24/7/365
Email us anytime and we’ll assist you with instructions, links, information – or we’ll log into your account and configure or fix up any issues that you are having. We pride ourselves on our responsiveness.
2. Unlimited telephone support
For Gold and Ultimate clients we’ll provide unlimited telephone support as and when you require it – we can group conference over Skype, call one-on-one or talk to your administrators or trainers at your request.
3. Live interactive webinars
We offer, for our Gold and Ultimate clients, live instructional Webinars through the Elluminate platform, where we can demonstrate and model best practices, answer questions and train large cohorts of staff at your request.
4. Comprehensive support materials for site administrators and users
In addition to all of the above we have developed, and continue to develop, comprehensive support materials for bot Campus site administrators and your users.
You can review for yourself out Help & Support site which services both Edublogs.org and Campus requirements, our dedicated Getting Started with Edublogs Campus guides and even download all of our materials in easy to print out PDF form to share with your colleagues and students – for example, here’s our full site admin guide.
5. Community forums
We’re not the only source of advice, support and interesting discussion around the use of Edublogs, you can also access the Edublogs Forums at any time to chew the fat, get help and support and discuss all things Edublogs.